Privacy Policy
This Privacy Policy describes how Eagle Solar Supply (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.eaglesolarsupply.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect:
Information We Collect Directly from You:
Information that you directly submit to us through our Services may include:
- Basic contact details including your name, address, phone number, and email.
- Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information including your username, password, and security questions.
- Shopping information including the items you view, put in your cart, or add to your wishlist.
- Customer support information including the information you choose to include in communications with us, such as messages sent through the Services.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect through Cookies:
We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.
Information We Obtain from Third Parties:
We may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:
- Companies who support our Site and Services, such as Shopify.
- Payment processors who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders.
When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
How We Use Your Personal Information
We use your personal information for various purposes, including:
- Providing Products and Services: We use your personal information to provide you with the Services, process your payments, fulfill your orders, and facilitate returns or exchanges.
- Marketing and Advertising: We use your personal information to send marketing and promotional communications and tailor advertisements to your interests.
- Security and Fraud Prevention: We use your personal information to detect, investigate, or take action against fraudulent or illegal activity.
- Communicating with You: We use your personal information to provide customer support and improve our Services.
Cookies
Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. You can manage your Cookie preferences through your browser settings. Blocking Cookies may impact your user experience and the functionality of our Services.
How We Disclose Personal Information
We may disclose your personal information to third parties for the following purposes:
- Service providers such as IT management, payment processing, data analytics, customer support, and cloud storage services.
- Business and marketing partners, including Shopify, to provide services and advertise to you.
- Legal compliance: To comply with applicable laws, enforce our terms, or protect the rights of our users.
We have, in the past 12 months, disclosed the following categories of personal information for business purposes:
- Identifiers such as basic contact details.
- Commercial information such as order information and shopping information.
- Internet activity such as Usage Data.
We do not use or disclose sensitive personal information for the purposes of inferring characteristics about you.
User-Generated Content
The Services may enable you to post product reviews and other user-generated content. This content will be public and accessible to anyone. We are not responsible for the privacy or security of such information.
Third-Party Websites and Links
Our Site may provide links to third-party websites or platforms. We are not responsible for the privacy or security of these third-party sites, nor do we endorse the content or practices of any third-party platforms.
Children’s Data
The Services are not intended for use by children. We do not knowingly collect personal information from children. If you believe that a child has provided us with their personal information, please contact us.
Security and Retention of Your Information
We take measures to protect your personal information, but no method of transmission or storage is entirely secure. We retain your information as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights and Choices
Depending on where you live, you may have the following rights regarding your personal information:
- Right to Access: You may request access to personal information we hold about you.
- Right to Delete: You may request that we delete personal information we hold about you.
- Right to Correct: You may request corrections to inaccurate personal information.
- Right to Portability: You may request a copy of your personal information.
- Right to Opt-out of Sale or Sharing: You may opt-out of the sale or sharing of your personal information.
You may exercise these rights by contacting us through the contact information provided below. We will not discriminate against you for exercising any of your rights.
International Users
If you are accessing our Services from outside the United States, please be aware that your information may be transferred to and processed in the United States.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, or if you would like to exercise any of your rights, please contact us:
Eagle Solar Supply
1309 Coffeen Avenue, Sheridan, Wyoming 82801, United States
+1 574-505-6555
Email: info@eaglesolarsupply.com