Shipping Policy

At Eagle Solar Supply, we are dedicated to providing you with excellent customer service and a seamless shopping experience. Please review our shipping policy to understand how we process and deliver your orders.

Processing Time

  • Orders are typically processed within 1-2 business days after payment confirmation.
  • Please note that orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods

We offer free shipping on all orders within the United States. The available shipping methods are:

  • Standard Shipping: Delivered within 6-10 business days.
  • Express Shipping: Delivered within 3-4 business days.

Delivery Time

  • All orders are delivered within 3-10 business days depending on the shipping method selected during checkout.

Shipping Rates

  • Free shipping is available for all orders within the United States. There are no additional shipping fees.

Order Tracking

  • Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
  • You can track your order using the provided tracking information through our website or the carrier's website.

Lost or Damaged Items

  • Eagle Solar Supply is not responsible for lost or damaged items during transit.
  • If your package arrives damaged, please contact us immediately at info@eaglesolarsupply.com with photos of the damaged items and packaging. We will work with you to resolve the issue promptly.

Address Accuracy

  • Customers are responsible for providing accurate shipping information.
  • Eagle Solar Supply is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. Please ensure that all shipping information is correct before placing your order.

Returns Due to Non-Delivery

  • If a package is returned to us due to non-delivery or an incorrect address, customers may be responsible for additional shipping charges to resend the order.

Contact Information

  • If you have any questions about our shipping policy, please contact our customer service team at info@eaglesolarsupply.com.

Policy Changes

  • Eagle Solar Supply reserves the right to update this shipping policy at any time. Changes will be effective immediately upon posting on this page.

Thank you for choosing Eagle Solar Supply! We appreciate your business and strive to make your shopping experience seamless and enjoyable.